Through this site it is possible to carry out a guided online purchase procedure. Just follow the directions provided in each panel presented in sequence.
You can pay for our books by credit card or by using the PAYPAL system. There is no commission for the customer.
The books are shipped by express courier (Bartolini – BRT spa). Shipments typically take 2 working days to reach their destination. The customer will receive a parcel tracking email as soon as it is entrusted to the courier. It is always requested to specify a telephone number and an email valid for all communications
The books are shipped by express courier (Brt – Dpdgroup). Shipments take a maximum of 5 working days to reach their destination. The customer will receive a parcel tracking email as soon as it is entrusted to the courier. It is mandatory to indicate a mobile number and an email for communications from the courier.
The books are shipped by Fedex Express courier. Shipments typically take 5 working days to reach their destination. The customer will receive a parcel tracking email as soon as it is handed over to the courier. It is mandatory to indicate a mobile number and an email for communications from the courier.
WARNING! We do not ship to all non-EU countries: if the destination country is one of them, the purchase procedure will be interrupted. For any information, write to segreteria@terre.it
Request information and complaints
NATIONAL SHIPPING: If after 3 working days you have not yet received the books ordered, you can report it to the address segreteria@terre.it specifying the order date and payment method.
INTERNATIONAL SHIPPING: If after 5 working days you have not yet received the ordered books, you can report it to the address segreteria@terre.it specifying the order date and payment method.
Purchase Ebook
If you have purchased an ebook you can proceed to download both from the link you received in the confirmation email, and on the website, by clicking on the top right on My account and then download.
ATTENTION: it is advisable to always indicate an address where the postman / courier has the possibility to deliver the package to a natural person, in order to avoid misunderstandings, loss and delays. Furthermore, it is required to always specify a telephone number and an email valid for all communications.